Privacy Policy

HNL may use personal information for the following purposes:

• Responding to enquiries and requests for information.
• Preparing proposals, quotations, and project documentation.
• Delivering and managing architectural, construction, consultancy, and related services.
• Communicating with clients, consultants, contractors, suppliers, and other stakeholders.
• Administering contractual, financial, and business relationships.
• Improving our website, services, and user experience.
• Maintaining business records and protecting our legal rights.
• Complying with applicable legal and regulatory obligations.
• Sending relevant business updates or marketing communications where permitted by law.

We will not use personal information for purposes incompatible with the purpose for which it was collected, unless otherwise permitted by applicable law.

Where required by applicable data protection law, HNL processes personal information on an appropriate legal basis. Depending on the circumstances, this may include:

• Your consent.
• The performance of a contract or steps taken at your request before entering into a contract.
• Compliance with a legal obligation.
• Legitimate interests pursued by HNL or another party, where those interests do not override your rights.
• Another lawful basis recognised under applicable law.

Where processing relies on consent, you may withdraw that consent, subject to applicable legal requirements and the consequences of withdrawal.

HNL does not sell personal information to third parties. We may share information where necessary with:

• Architects, engineers, project managers, and other professional consultants involved in a project.
• Contractors, suppliers, and service providers supporting our operations.
• Website hosting, IT support, communication, and analytics providers, where used.
• Legal advisers, auditors, regulators, or public authorities where required or legally permitted.
• Other parties where you have authorised the disclosure or it is otherwise lawful.

Where appropriate, we take reasonable steps to ensure that third parties handling personal information on our behalf protect it and use it only for authorised purposes.

HNL takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include access restrictions, secure storage arrangements, and appropriate administrative safeguards.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including project delivery, contractual obligations, recordkeeping, dispute resolution, and legal or regulatory requirements.

The retention period may vary depending on the nature of the information and the circumstances. Information may be securely deleted, anonymised, or otherwise disposed of when it is no longer required, subject to applicable law.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

Disabling certain cookies may affect website functionality. Where required by law, HNL will obtain consent before using non-essential cookies or similar technologies.

The specific cookies and analytics technologies used will depend on the website's actual configuration.

Subject to applicable law, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Object to certain processing activities or request restriction of processing.
• Request transfer of your information where the applicable requirements are met.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the relevant data protection authority.

Requests may be subject to identity verification, legal exceptions, and other requirements under applicable law.

To exercise your rights, please contact HNL using the contact details provided in Section 12.